Apps not closing, Stop-Process fails

The Toolkit General Discussion
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When the ForceCloseAppsCountdown timer expires apps do not close. The Welcome window just starts blinking. Logging shows PSApp is trying to perform Stop-Process and then waits 2 seconds, over and over again.

If I try to run the Stop-Process command in Powershell (as local admin or under system account), I get an Access Denied error. Same when running Taskkill. The only way I can end a program is by using taskmanager gui, or running wmic.exe /interactive:off process where "name like 'winword%'" call terminate.

I know this is beyond PSApp scope, but can anyone tell me why Stop-Process won’t work? I’m running Windows 10 20H2, have no conflicting gpo’s, turned off uac, and uninstalled all virus/malwarescanners.

edit - it does seem to be working for acad and notepad. But not on Office 365 applications:

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Powershell closes my office 365 apps just fine, even without elevation.
Maybe try downloading process explorer and check Winword.exe and the permissions.

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Would you be so kind to tell me the Word and Windows version you’re on?
I’m on W10 19042.804, Word 13628.20448.

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Tested on W10 1909. MS Office 365 Pro Plus 16.0.12527.21594

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Wow, in the end it was Acronis True Image blocking the stop-process command. Apparently it has some kind of anti ransomware service that i did not know of. I use Acronis only to create bootable flash drives so uninstalled it.

Good to know that wmic can circumvent Acronis though. :woozy_face:

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